Legal Clauses

Introduction
1. These are the only terms and conditions upon which we will contract with you. No alteration or substitution of these terms and conditions shall be valid unless agreed in writing.
2. A contract is formed between us when we confirm in writing that your order has been accepted. Orders will not be accepted until we receive authorisation of your credit card payment or your cheque has been cleared.
3. Our employees and/or agents are not authorised to make any representations concerning our goods. In entering into the contract you acknowledge that you do not rely on any representations other than those in these terms and conditions.
4. Any typographical, clerical or other error or omission in any of our catalogues, advertisements, website, quotation, price list, acceptance of offer, invoice or other document or information issued by us (“sales literature”) may be corrected without any liability on our part.
5. No drawings, illustrations or descriptions or any other information submitted or contained in sales literature shall be deemed to form part of the contract but are for general information and guidance only.

Availability
6. We reserve the right to withdraw our acceptance of your order if any goods are not readily available to us and to refund in full any payment you have made for them. Other goods ordered by you will be despatched in the normal way.

Price
7. The price of the goods is exclusive of value added tax (if applicable) packing, postage and carriage costs which shall be displayed on our website and confirmed to you at the time of your order. Carriage costs will normally be charged at the rate as set out on the website dependant on the goods ordered and the county of delivery and means of carriage. All payments must be in pounds sterling.

Import Restrictions
8. You shall be responsible for ensuring the goods you order are permitted to be imported to your country of residence and for obtaining any export and/or import licenses that may be required. You shall indemnify us for all losses, damages, costs and expenses which we may suffer or incur if you breach this term. Where goods are impounded by any lawful authority or otherwise you shall remain liable to us for the price of such goods unless such action can be shown to have arisen due to a fault by us.

Delivery
9. Goods will be delivered to the country and address you provide to us and will normally be despatched within 5 working days of your order being accepted unless we state otherwise. Time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we fail to despatch any goods within 30 days of accepting your order (or such other period we have notified to you), we shall refund in full your payment in respect of such goods.
10. If you fail to take delivery of the goods or fail to give us adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond your reasonable control (subject to clause 9) or by reason of our fault) then, without prejudice to any other right or remedy available to us, we may:
10.1 store the goods until actual delivery and charge you for the reasonable costs (including insurance) of storage; or
10.2 sell the goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to you for the excess over the price under the contract or charge you for any shortfall below the price under the contract.
11. Where the goods are to be delivered in instalments, each delivery shall constitute a separate contract. Failure by us to deliver any instalment in accordance with these terms and conditions or any claim by you in respect of any one or more instalment shall not entitle you to treat the contract as repudiated as a whole.

Title and Risk
12. Risk of damage to, or loss of, goods shall pass to you at the time the goods leave our premises for delivery including where we arrange for delivery.
Consumer Rights and the Right to Cancel
13. Your statutory rights including but not limited to those contained within the Sale of Goods Act 1979 (as amended) and the Sale and Supply of Goods and Services Act 1994, shall not be affected by the restrictions and limitations set out in these terms and conditions.
14. Subject to clause 15 You shall from the time the contract between us is formed until a period of 7 days following delivery of the goods, have the right to cancel the contract by sending written notice of cancellation to us at the e-mail, fax or postal address set out at the end of these terms and conditions.
15. Your right to cancel shall not apply where the contract is for the supply of goods which are food, beverage or other goods intended for every day consumption.
16 In the event you cancel the contract under clause 14 above:
16.1 you shall be responsible for paying all reasonable costs and expenses incurred in the goods being returned to us; and
16.2 we shall reimburse any sum paid by you within 30 days of the notice of cancellation being given.
17. Where the goods are not consumables you have the right to require goods be repaired or, where appropriate, replaced for a period of six months after the contract between us is formed if you assert the goods do not conform to the contract save where we can establish that the goods do so conform.

Warranties
18. We warrant that, at the time of delivery, the goods will, subject as hereinafter provided, be free from defects in materials and workmanship and will be of satisfactory quality (within the meaning of the Sale and Supply of Goods Act 1994). There may, however, be minor variations between the goods as shown or described in our sales literature and those despatched to you (the goods despatched will always be of a comparable or superior quality).
19. The goods (unless we notify you otherwise) will be acquired from the manufacturers and or retailers which we specify upon our website.

Disclaimers
20. We shall be under no liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instruction (whether oral or in writing), misuse or alteration or repair of the goods without our approval.
21. Except in the case of death or personal injury caused by our negligence, we shall not be liable to you by reason of any representation or any implied warranty, condition or other term, or any duty at common law or under these terms and conditions, for any special, indirect or consequential damage.
22. Subject as expressly provided in these terms and conditions, all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.
23 In no circumstances shall our liability to you exceed the invoice value of the goods.
24. We shall not be liable for situations of force majeure where any failure in the performance of any of our obligations is caused by factors outside our control.

Indemnity
25. You agree not to offer the goods for resale either within or outside the United Kingdom. You shall indemnify us in full for all losses, damages, costs and expenses which we may suffer or incur if you breach this term.

Third Party Rights
26. In respect to any contract entered into between us, no other party shall have the right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of the contract but this does not effect any right or remedy of a third party which exists or is available apart from that Act.

Communications
27. Any communication between us shall be by e-mail fax or first class post to our current e-mail, fax or postal address as set out at the end of these terms and conditions and to your e-mail fax or postal address which you may have notified to us.

Variation
28. We reserve the right to vary these terms and conditions at any time but the terms and conditions which apply to the contract between us shall be those in force at the time we accept your order.

Enforceability
29. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.

Law
30. The contract formed by our acceptance of your order shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English Courts.

Despatchboxes.com
Cranham Close
Prinknash Corner
Cranham
Glos
GL4 8EZ
United Kingdom

Tel/Fax: +44 (0)1452 813258
Email: enquiries@despatchboxes.com

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1. DespatchBoxes.com will not use or disclose your Personal Information unless you have given your permission, except for the following purposes:
1.1 to assess, operate and improve this website and the services provided through it;
1.2 to keep you informed about us and our services and about this website;
1.3 if we are required to disclose such Personal Information by any applicable law, regulation or legal process;
2. Due to the nature of the services offered through this website your Personal Information may be used, transferred to or stored in countries outside your own. This privacy policy will apply to such Personal Information whether or not required under the laws of each such country.
3. In addition to the use of your Personal Information as described above, we may also gather anonymous information which may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.
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5. If you have any questions or wish to have any Personal Information edited or deleted, please e-mail or write to us at the address below:

Despatchboxes.com
Cranham Close
Prinknash Corner
Cranham
Glos
GL4 8EZ
United Kingdom

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COPYRIGHT
The contents of this website are copyright DespatchBoxes.com 2003-2006. Trademarks upon the Website are either owned by, or licensed to DespatchBoxes.com. Nothing in these terms and conditions transfers to you any rights of ownership of such trademarks, or constitutes a licence to use such trademarks.
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INFORMATION PROVIDED
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LINKS AND BANNERS
DespatchBoxes.com makes no representations whatsoever about any other website which you may access through this one. When you access a website which does not belong to DespatchBoxes.com, please understand that it is independent from DespatchBoxes.com, and that DespatchBoxes.com has no control over the contents of that website. In addition, a link to a non-DespatchBoxes.com website does not mean that DespatchBoxes.com endorses or accepts any responsibility for the content, or the use, of such website.

LIMITATION OF LIABILITY
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ONLINE PAYMENT
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